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Fraud and protection

Stay one step ahead

Don’t be fooled, be fraud smart, be digisafe. Explore our tips, tools and fraud prevention guidance – all designed to help keep you, your money and your personal data safe.

The changing face of fraud

The digital age is bringing huge benefits to all but there are new and different challenges too. As we spend ever more time using the internet so too are fraudsters, eager to exploit our new online lives and discover new ways to con us out of our money.?

Our guides and tools can help you learn how to better protect yourself from fraud and stay safe online, in person and on the phone.

Protect your money

Learn to better protect yourself

It only takes a convincing phone call, clever letter or persuasive sales patter to let fraudsters get hold of your cash. Our guide will help alert you to their tricks.

Protect your personal data

Learn to better protect yourself

Whether by email, text or on social media, fraudsters can fool you into handing over personal details they then use to commit crime. Our guide will show you steps you can take to help stay safe online.

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How to report fraud

Think you’ve been a victim?

Get in touch with us right away if you think you’ve seen suspicious activity on your account. Here you’ll find the numbers you need, the next steps to take and what we’ll do to help.?

Protecting your account

How we help to keep your money safe

We always look out for threats from fraudsters. Here are some measures we take to make sure your money is secure.

Digitally safe quiz

How digitally safe are you?

Would you recognise a fake caller, spot a phishing email or know when a fraudster is trying to take control of your computer? Take our interactive challenge to find out.

Financial abuse

Spot the signs and learn how to get help.

Find out what financial abuse is and what to do if you, or someone you know, is being exploited by a partner, relative, friend or carer.